Shipping Policy

W2R Sciences

Effective Date: [DATE]

Last Updated: [DATE]

1. Overview

W2R Sciences ships to addresses within the contiguous United States only. We do not currently ship to Alaska, Hawaii, U.S. territories, or internationally. All products are sold for research use only — see our Research Use Policy for full terms.

2. Order Processing

Orders are processed and shipped from our facility in Aliso Viejo, CA on business days (Monday through Friday, excluding federal holidays).

• Orders placed before 1:00 PM PST on business days ship the same day
• Orders placed after 1:00 PM PST, or on weekends and federal holidays, ship the following business day
• You will receive an email with tracking information once your order ships

Processing times may be extended during high-volume periods. We will communicate any significant delays.

3. Shipping Methods and Estimated Delivery

Estimated delivery times are from the date of shipment, not the date of order. Actual delivery may vary based on carrier conditions, weather, or other factors outside our control. W2R Sciences is not responsible for carrier delays.

4. Shipping Costs

Free standard shipping on all orders of $150 or more. Shipping costs on orders under $150 are calculated at checkout based on order weight, dimensions, and destination.

5. Product Handling and Packaging

Research peptides are sensitive compounds requiring proper handling during transit:

• Lyophilized (freeze-dried) peptides are shipped at ambient temperature for standard transit times. For longer transit or warmer climates, cold packs may be included where appropriate.
• All orders are packaged discreetly in plain packaging without external branding indicating contents.
• Products are sealed and labeled with batch/COA reference numbers for verification upon receipt.

If you have specific temperature or handling requirements, contact us before ordering at [CONTACT EMAIL].

6. Restricted Shipping Locations

We do not ship to the following locations, where we have determined that applicable state law restricts or prohibits the purchase or possession of research peptides:

• [TO BE UPDATED: List restricted states here after regulatory review]

This list is subject to change as laws evolve. It is your responsibility to verify legality in your jurisdiction before ordering. If an order is placed for a restricted location, we reserve the right to cancel and refund the order.

7. Order Tracking

Once your order ships, you will receive an email with a tracking number. You can track your shipment directly with the carrier. W2R Sciences is not responsible for tracking information delays from carriers.

8. Address Accuracy

You are responsible for providing an accurate and complete shipping address. W2R Sciences is not responsible for orders lost or delayed due to incorrect address information provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipping; additional shipping charges may apply.

9. Lost or Stolen Packages

If tracking confirms delivery but you have not received your package:

• Allow 24–48 hours — occasionally packages are marked delivered prematurely.
• Check with neighbors or building management for misdelivery.
• Contact the carrier to file a claim.
• Contact us at [CONTACT EMAIL] — we will assist where we can, but we cannot guarantee replacement for packages confirmed as delivered to the correct address.

W2R Sciences is not responsible for packages stolen after confirmed delivery.

10. Damaged Shipments

If your order arrives damaged, contact us within 48 hours of delivery at [CONTACT EMAIL] with:

• Your order number
• Photos of the damaged packaging and product
• Description of the damage

We will review and, where appropriate, offer a replacement or credit at our discretion.

11. Contact

Shipping questions:

W2R Sciences

Email: [CONTACT EMAIL]

Website: [WEBSITE URL]